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Neil Blumenthal & Jenn Hyman: Why Transparency & Openness Wins 99u.com

in Branding 277 views

Photograph: Julian Mackler / MACKME.COM What separates a remarkable customer experience from a so-so experience? Behance CEO Scott Belsky talks with Jenn Hyman (Rent the Runway) and Neil Blumenthal (Warby Parker) about how to deliver killer customer service. Continue Reading

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