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Building Ties and Stealing Customers – B2B Social Media Monitoring boom-online.co.uk

in Social 566 views

There are plenty of guides online about how to use social media for business, and one of the most common points mentioned is social media monitoring: “What are your customers or potential customers saying about you and your competitors?” I’d like to share a real-life example of how we used social media monitoring to gain a new customer from one of our competitors, all from a simple tweet. Continue Reading

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