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Gregory Ciotti

Customer Success at Help Scout in United States (Karma: 506)

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Where I Write

http://www.sparringmind.com/

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Recent Activity

  1. Gregory Ciotti added a comment on Once you read this blog post you'll know the when and why of starting a growth team.
    @NikkiElizDemere Too kind, really appreciate you sharing it. :)
  2. Gregory Ciotti added a comment on Ask Inbound: What are some examples of companies that are rocking Inbound Marketing?
    @nelsonjoyce Too kind of you Nelson, cheers!
  3. Gregory Ciotti added a comment on Ask Inbound: What are some examples of companies that are rocking Inbound Marketing?
    @HereisDany No RSS button, but a quick search on Feedly (etc.) should bring us up.
  4. Gregory Ciotti added a comment on Once you read this blog post you'll know the when and why of starting a growth team.
    @oompt I think there is a disconnect between what you've quoted and what you've said. The nature of optimizing favors the hacker mentality. I think the quote implies that. But I don't think it implies…
  5. Gregory Ciotti added a comment on Creating Customers for life: 50 Resources on Loyalty, Churn and Customer Retention
    Appreciate the share!I'd love to see this collection as a whole drilled down with 3 sub-topics in particular:Customer success (would it end up being all @LincolnMurphy articles?)ChurnLifecycle emailsB…
  6. Gregory Ciotti added a comment on 8 SaaS Content Marketing Mistakes to Stop Making in 2015
    Thanks Janet! Have had this thought in the hopper for a while.I want to point out this line to people: Exaggerating the point in order to make it, a great Help Scout customer…
  7. Gregory Ciotti added a comment on Growth Hack idea for more quality inbound.org members
    "Do you think increasing the quality of content and discussion is a more important goal than more members?"It's everything.Trying to "hack" the user m…
  8. Gregory Ciotti added a comment on Link Building tactics I will use in 2015 – and Guest Blogging is not one of them!
    Do you have something written already inspired by a video, or is this more of a "will do in 2015 Q1?"There have been a couple of ASAPscience videos, for example, that I'd like to cover more in depth v…
  9. Gregory Ciotti added a comment on Growth Hack idea for more quality inbound.org members
    How exactly does this attract "quality" members?You're gamifying the key problem that Inbound.org is struggling with right now: too much fluff clogging up the good stuff.Also, I would never spend my s…
  10. Gregory Ciotti added a comment on Link Building tactics I will use in 2015 – and Guest Blogging is not one of them!
    Holy shit infographics! Stop it, you're blowing my mind!I do like the video idea -- getting into different mediums and transferring what's worked is how I tend to approach…