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Alexis Ohanian: Give a Damn. Give Lots of Damns. :: Videos :: 99U 99u.com
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Photograph: Julian Mackler / MACKME.COM Alexis Ohanian shares lessons learned from years of building three startups from scratch. Making a customer's day should be obligatory throughout every organization, he urges. Whether you mail swag to early users (like Hipmunk) or add fun to the otherwise mundane (like Wufoo), everything should have a personality that wins over users and, as a side effect, is more effective than any other kind of "t… Continue Reading

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