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Justin Isaf AMA

in New York, NY (Karma: 410)

Professional Bio

I've run the largest actively managed community on the internet. I also once had an 8000% ROI as a community manager. Now I consult. True story.

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Recent Activity

  1. Justin Isaf added a comment on I’m Justin Isaf, Community Manager. Ask Me Anything.
    Hi Neeshu, Joe is right, and Richard (the guy behind Feverbee) has a great book called "buzzing communities" that really lays out a great path to starting successfully. It's a lot of hard work, genera…
  2. Justin Isaf added a comment on I’m Justin Isaf, Community Manager. Ask Me Anything.
    It's been fun! Any ping me on Twitter any time you have questions that don't get answered today! @justinisaf
  3. Justin Isaf added a comment on I’m Justin Isaf, Community Manager. Ask Me Anything.
    Great answer!
  4. Justin Isaf added a comment on I’m Justin Isaf, Community Manager. Ask Me Anything.
    Great questions. 1) Most definitely the hardest thing a community manager will ever have to do is to build critical mass - until you have users, nobody sticks around, so you don't have users, so …
  5. Justin Isaf added a comment on I’m Justin Isaf, Community Manager. Ask Me Anything.
    Patience and that it's just the internet. No matter how bad it seems, it's not as bad as it seems :)
  6. Justin Isaf added a comment on I’m Justin Isaf, Community Manager. Ask Me Anything.
    #1 I'll second Tim's response below for #1. Empower your community members to be awesome, and they will run your community for you. It's the "first followers" who define your community anyway, so let …
  7. Justin Isaf added a comment on I’m Justin Isaf, Community Manager. Ask Me Anything.
    I'd say go to communl.com and shoot me an email ;)
  8. Justin Isaf added a comment on I’m Justin Isaf, Community Manager. Ask Me Anything.
    This is THE question. If anyone figures out an answer that consistently works please let me know :) There are a few ways to approach this. In an "owned community" (i.e. one on your site, not on facebo…
  9. Justin Isaf added a comment on I’m Justin Isaf, Community Manager. Ask Me Anything.
    The platform is the wrong thing to be focusing on first. You can build a highly engaged community with email. Ask yourself what makes your community more awesome, define the features you NEED to do th…
  10. Justin Isaf added a comment on I’m Justin Isaf, Community Manager. Ask Me Anything.
    And because videos on YouTube tend to be so personal, the attacks are personal as well. They aren't targeted at a person (Bob27) but at me, Justin, and my poor dancing skills...and that hurts. The num…