Gregory Ciotti

Customer Success at Help Scout in United States (Karma: 560)

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Where I Write

http://www.sparringmind.com/

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Recent Activity

  1. Gregory Ciotti added a comment on Why is Hiring a Great Content Marketer So Difficult?
    @donte_ll I agree -- this was published a while back, and my opinion has since changed.
  2. Gregory Ciotti added a comment on Why is Hiring a Great Content Marketer So Difficult?
    Thanks for sharing Mary. :) My piece is a little older, but it seems this problem remains, as evident by Jay's great post on the subject last week: http://www.sorryformarketing.com/blog/the-content-t…
  3. Gregory Ciotti added an article Building Our Newsletter Welcome Series from Scratch
  4. Gregory Ciotti added a comment on The Full-Stack Employee and The Glorification of Generalization
    @grayj_ Full-stack commenter. Great analysis.
  5. Gregory Ciotti added a comment on How to Write with Substance
    You'll learn a lot more just by following Janet's work. :)
  6. Gregory Ciotti added a comment on Once you read this blog post you'll know the when and why of starting a growth team.
    @NikkiElizDemere Too kind, really appreciate you sharing it. :)
  7. Gregory Ciotti added a comment on Ask Inbound: What are some examples of companies that are rocking Inbound Marketing?
    @nelsonjoyce Too kind of you Nelson, cheers!
  8. Gregory Ciotti added a comment on Ask Inbound: What are some examples of companies that are rocking Inbound Marketing?
    @HereisDany No RSS button, but a quick search on Feedly (etc.) should bring us up.
  9. Gregory Ciotti added a comment on Once you read this blog post you'll know the when and why of starting a growth team.
    @oompt I think there is a disconnect between what you've quoted and what you've said. The nature of optimizing favors the hacker mentality. I think the quote implies that. But I don't think it impli…
  10. Gregory Ciotti added a comment on Creating Customers for life: 50 Resources on Loyalty, Churn and Customer Retention
    Appreciate the share! I'd love to see this collection as a whole drilled down with 3 sub-topics in particular: Customer success (would it end up being all @LincolnMurphy articles?)ChurnLifecycle email…