Nick Franklin

5. CAC

6. ARPA (aka ARPU, ARPC)

7. Renewal Rate (aka retention rate)

8. ASP (average sale price)

9. ACV (annual contract value)

Shameless plug for our cheat sheet:

chartmogul.com/blog/2015/01/the-ultimate-saas-metrics-cheat-sheet/

But just as important are things like visitors, engagement, signups, visitor-to-trial and trial-to-paid conversion rates.

Also CSAT and NPS.

Awesome, thanks Andrew!

Good to hear you like the product...once you got through our sucky signup experience!  Great feedback, we need it :)

Hi Andrew,

Thanks for trying the app.

Apologies about the on-boarding experience.  It's certainly something we need to work on.  Thanks for all the feedback.

We ask for the timezone first as during import we do some optimisations that require us to know the timezone - and changing it later can take a few minutes - but we could probably auto-detect the timezone rather than asking you to input it.

Again, thanks for trying the app and providing very useful feedback.

Cheers,

Nick

Happy New Year inbound folk!

We'd like to offer 60 days free instead of the standard 14 of ChartMogul (https://chartmogul.com/) - Advanced subscription analytics for Stripe, Braintree and Recurly.

To redeem just signup for a free trial on https://chartmogul.com/ (no credit card required) and then email support@chartmogul.com with subject line INBOUNDROCKS

Offer valid until Jan 31st.