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The evolution of the community manager: inside Etsy guardian.co.uk

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"A large part of community management, particularly on social platforms, is making communication feel personal to one yet accessible to many." ? David Morgan, social media coordinator, Etsy Photograph: Etsy Etsy, the e-commerce website for niche artisan goods, thinks of itself as a community of artists, creators and collectors. Continue Reading

3 minute read

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