Social media crises are a reality and a risk that we all face today. We’re all vulnerable to online attacks that threaten having a lasting and damaging impact on our brand’s reputation, both online and offline, and bottom-line.
But do you have a plan? Do you know the difference between a social media crisis and a social media issue? Do you know how you’d react to either one?
Here are 13 things you need to know in both social media crises and social media issue… Continue Reading